@article{oai:stars.repo.nii.ac.jp:00009173,
 author = {山本, 順一 and YAMAMOTO, Jun-ichi},
 issue = {4},
 journal = {桃山学院大学経済経営論集, ST.ANDREW'S UNIVERSITY ECONOMIC AND BUSINESS REVIEW},
 month = {Mar},
 note = {As a whole, Japanese society has queer feelings about ‘privacy’ and
personal information. The author shows an example, where public
librarians in this country should provide reference services utilizing phone
books to customers. Some librarians say ‘We don’t have phone books in our
Library’. But, in fact they have. Behind the situation, there have been lots
of ‘It’s me, send money’ scams these days in Japan. The scammers used to
make a good use of telephone books. Government entities and NTT
corporations have even gone to recommend telephone users to get off their
names and phone numbers from phone books. Japanese library world in
part seems to have difficulty in treating phone books.
As to reference services in public libraries, the author has a long-held
mystery about the practices of Japanese librarians. That is unanswerable
reference questions handed out from customers, which most of library
textbooks and library homepages declare.
This paper is trying to respond to some of miracle wonders above
around public librarianship nowadays in Japan.},
 pages = {75--103},
 title = {この国の公共図書館とそのレファレンスサービスのゆがみ : 現場からの照会に応えるとともに，これまで感じていたこと},
 volume = {61},
 year = {2020},
 yomi = {ヤマモト, ジュンイチ}
}